Terms of service
Terms of Service
Effective date: August 10, 2026
These Terms of Service govern your use of bucknaandkootenaycedar.ca and the services provided by Buckna & Kootenay Cedar. Product purchases are also governed by our Terms of Sale.
1. Eligibility
You must have the legal capacity to enter into a binding agreement. If you use the website for an organization, you confirm that you are authorized to bind it.
2. Permitted use
You may use the website only for lawful purposes. You must not:
- use it fraudulently or unlawfully;
- interfere with its operation, security or accessibility;
- introduce malware or malicious code;
- scrape or extract content through unauthorized automated means;
- attempt to access systems or accounts without permission; or
- infringe intellectual property, privacy or other legal rights.
3. Accounts
You are responsible for supplying accurate information, protecting your credentials and notifying us promptly of suspected unauthorized activity. We may restrict an account where reasonably necessary to investigate misuse, protect customers or comply with law.
4. Product information
We make reasonable efforts to display products, prices and availability accurately. Colours and appearance may vary because of screen settings, lighting, manufacturing variations or natural materials. Measurements are approximate unless stated otherwise.
We may correct errors. If a material error affects an order, we will notify you and provide any option or remedy required by law.
5. Intellectual property
The website’s text, graphics, photographs, branding, design and software are owned by or licensed to Buckna & Kootenay Cedar and protected by applicable laws.
You may view or print reasonable portions for personal, non-commercial use. No other licence is granted without prior written permission.
6. Reviews and submitted content
When submitting a review, image or other content, you confirm that it is lawful, accurate and non-infringing. You grant us a non-exclusive, worldwide and royalty-free licence to use and display it in connection with our business, subject to applicable privacy law.
We may remove content that is unlawful, abusive, misleading, irrelevant or infringes another person’s rights.
7. Third-party services
The website may use or link to independent third-party services. We do not control their availability, content or practices, except to the extent responsibility cannot legally be excluded.
8. Website availability
We do not guarantee uninterrupted or error-free access. We may maintain, modify or temporarily suspend website features when reasonably necessary.
9. Liability
Nothing in these terms excludes a right, condition, warranty or remedy that cannot legally be excluded.
To the extent permitted by law, Buckna & Kootenay Cedar is not responsible for indirect, incidental, special or consequential loss arising solely from website use. This does not apply to fraud, wilful misconduct, gross negligence or liability that cannot lawfully be limited.
10. Governing law
These terms are governed by the laws of British Columbia and the applicable federal laws of Canada. Mandatory consumer protections in your place of residence remain unaffected.
11. Changes
We may update these terms prospectively. The version applicable when an order is placed will govern that transaction unless a change is required by law or expressly accepted by you.
12. Contact
Buckna & Kootenay Cedar
Website: bucknaandkootenaycedar.ca
Email: support@bucknaandkootenaycedar.ca
Telephone: +1 250-555-0164
456 Buckna Street
Trail, BC V1R 3K3
Canada